Dear Alex, Nyoman and the Novotel Bali Benoa Team,
Thank you for another fantastic and relaxing stay at your resort. The 9 nights we spent were just like our many previous visits a trip “home”. Your team are very friendly, caring, attentive and make the resort have that welcome home feel. The refurbished Villa 806 was a welcome surprise so thankyou.
This visit was very memorable as we were there over the festive season and thoroughly enjoyed New Years Eve at the fantastic celebration that your team put together. The entertainment, cocktails, food, fireworks and beach party were outstanding and one of our best New Year celebrations. The staff worked tirelessly, to set it all up, ensure everyone enjoyed themselves on the evening and then had it all cleared and back to normal for the morning without any inconvenience to the guests. The staff also looked fabulous in traditional dress.
If we tried to thank all the staff members that have made this trip and all our previous trips so special we would miss someone and the list would be very long, so to ALL the staff at the Novotel Bali Benoa. Thankyou for another wonderful stay at your resort.
Mark and Susan.
January 14th 2013