a peaceful Balinese atmosphere, a sound a flute playing and the gentle movement of the waves...

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Debora Perunicic-Kriger (Holland)

Since the year 2000 I’ve been staying at NBB twice a year.

After 13 years, I can truly say that NBB is my second home. It’s always a feeling of home-coming that starts taking me over the moment I see the driver waiting for me at the Airport. Not to mention how I feel when I see from distance the characteristic NBB pineapples appear  through the front window of the car!

 What makes NBB so special? Well, first of all the property itself: all room categories are beautifully furnished and well-equipped, with eye for detail. May it be the fresh fruit and sweet smell of fresh flowers being put in my room upon arrival, the Jepun flowers on my bed at night time, the amenities in my bathroom … It all looks beautiful and it gives a true sense of being pampered and indulging yourself in pure luxury.

 The gardens are lush and a true pleasure to walk around, the food quality is superb –no matter which restaurant you choose to have your food & drinks. One of my highlights of the day is to have breakfast at Uluwatu restaurant: the choice of food is exceptional! There is no better way to start the day after my morning yoga on the beach to have breakfast at Uluwatu: overlooking the sea, and enjoying a rich, delicious breakfast.

 But what distinguishes NBB from other hotels: the Staff and Management!

Throughout the years many of these lovely people have become close friends. We always stay in touch, even when I’m back in Holland. Staff & Management is friendly, -genuine friendly!-, more than helpful and always looking for ways to make your stay unforgettable. No matter how busy they are, they always smile and make time for a little chat with their valued guests. Also when it comes to supporting CSR projects NBB makes a difference: they long-term support many, many projects and they have been very supportive towards my personal CSR-project as well. Like always: they do it with a warming smile and true abandon.

 For my job I do travel around the globe all year long, and I stay in many, many hotels.But not one hotel has given me the home-sweet-home feeling that NBB does …

 I hope to spend many, many more memorable stays at NBB.

 Debora Perunicic-Kriger

25 January 2013

Mark & Susan Austin, Sydney Australia

Dear Alex, Nyoman and the Novotel Bali Benoa Team,

Thank you for another fantastic and relaxing stay at your resort. The 9 nights we spent were just like our many previous visits a trip “home”. Your team are very friendly, caring, attentive and make the resort have that welcome home feel. The refurbished Villa 806 was a welcome surprise so thankyou.

This visit was very memorable as we were there over the festive season and thoroughly enjoyed New Years Eve at the fantastic celebration that your team put together. The entertainment, cocktails, food, fireworks and beach party were outstanding and one of our best New Year celebrations. The staff worked tirelessly, to set it all up, ensure everyone enjoyed themselves on the evening and then had it all cleared and back to normal for the morning without any inconvenience to the guests. The staff also looked fabulous in traditional dress.

If we tried to thank all the staff members that have made this trip and all our previous trips so special we would miss someone and the list would be very long, so to ALL the staff at the Novotel Bali Benoa. Thankyou for another wonderful stay at your resort.

Mark and Susan.

Sydney Australia

January 14th 2013

Carina & Dave (Villa 808)

Dear Alex,

We would like to thank you and your wonderful staff for making this holiday so very special.

Your beautiful resort and attentive staff has made us feel so welcome.

Harmony’s, efficiency is to none Susy and her team in housekeeping has kept the villa spotless as well as putting a smile on our face with her happy nature. The birthday BBQ was fantastic.

Chef, Wizno and the team worked so hard to make it the perfect night for us.

Thank you once again for allowing us to experience villa 808.

Kind regards,

Carina and Dave

Salamut tinggala

Jane & Andrew McCoy

To all staff,

I just wanted to thank you again for all that you did for us on our wedding on 1st June 2012.

The professionalism, attention to detail & friendly nature ensured our day went off without a hitch.

The setting at The Novotel was amazing, the beach conopy, flowers, cake, Angy – the hair & make up artist, was so talented & not to mention likeable, he certainly eased my nerves! The photographer & videographer that you recommend were great, we were so happy with the album & dvd, the quality of them were outstanding. As it was always going to be an intimate wedding, just us & our 3 boys Braydon, Mason & Austin, I hoped all would still be perfect. Well I neednt of worried, you included the boys in everything, all went so perfectly & we had the ideal wedding in paradise!

Thank you for all that you did for me too, running around, ironing my dress, even volunteering to hold my tissues. I still remember your words “Dont cry its a happy time” hahaha.

I cannot praise you & all the staff enough for ensuring our day was one we will always remember Thank you from the bottom of our hearts.

Please see one of our many “fabulous” photo’s attached, & please feel free to use this as a personal recommendation.

Jane & Andrew McCoy

Michael & Sue Quigley, Angie Garner, Lisa Ireland and Baby Max

Wedding Day – Monday 17 May 2010

To all at the Novotel,

We would like to thank you all once again for a very enjoyable stay at your lovely hotel.

We were remiss in not mentioning the guys who run the water aerobics in our last correspondance, they were great and inspired us each day.

Baby Max had a wonderful time, as did we all.

Once again thank you to all staff, management should be commended for training staff to be helpful and courteous.

Selamat tinggal